Our Privacy Policy
Last updated: 08/11/2025
Rapid CNC Parts.com ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your personal data.
1. Information We Collect
Personal Information: When placing an order or registering an account, we may collect personal information, including your name, email address, phone number, shipping address, billing address, and payment information.
Technical Information: We collect information about your use of our website, including IP address, browser type, operating system, device information, and access times.
Communication Information: We retain records of any communication(s) you have with us, including emails, inquiries, quotes, and other correspondence.
2. Uploaded 3D CAD Model Files
Rapid CNC Parts.com values your privacy and security. You always retain ownership of your data, including any 3D CAD model files you upload to our website. We only use uploaded files to estimate, fabricate, and review customer-specific projects. Customer data is not shared outside of Rapid CNC Parts.com services.
Only authorized employees who require access to perform their job duties can view or handle your files, and such access is governed by strict internal policies designed to safeguard your information. All personnel with access receive training on secure handling of sensitive customer data and are bound by confidentiality requirements. The servers and network where data is stored are isolated by a firewall, and access is logged and monitored for compliance.
Customers who wish to request and execute a mutual party Non-Disclosure Agreement (NDA) can reach out to our Customer Service Team to request a template to submit for your account.
3. Use of Information
We use the information collected for the following purposes:
• To process and fulfill your orders for custom machining services.
• To provide customer service and respond to inquiries.
• To communicate with you regarding your orders, quotes, and account-related issues.
• To improve our website, services, and customer experience.
• To detect, prevent, or address security issues or fraudulent activities.
• To comply with applicable laws, regulations, or legal processes.
4. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information:
• With trusted third-party service providers necessary for fulfilling orders (e.g., payment processors, shipping carriers).
• When legally required or requested by law enforcement or government authorities.
• In connection with the sale, merger, or reorganization of our business.
5. Security of Information
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encrypted data transmission, secure payment processing, and internal access controls to ensure that only authorized employees may access sensitive personal information or CAD model data. Employees with such access are trained in data protection best practices and are required to follow our internal data security policies at all times.
However, no internet transmission or electronic storage method is completely secure. We cannot guarantee absolute security, and you acknowledge the inherent risk associated with providing personal information online.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website usage, and provide personalized services. You can adjust your browser settings to refuse cookies; however, this may impact the functionality of our website.
7. Visitor Analytics
We use visitor analytics tools to understand how users interact with our website and to improve our services. These tools may collect information such as your IP address, browser type, operating system, pages visited, time spent on pages, and referring website. This data is collected in a way that does not directly identify you and is used solely for analytics and performance purposes.
Our analytics providers include, but are not limited to:
Google Analytics – Provides insights into website traffic and usage patterns.
Facebook Analytics/Meta Pixel – Helps us measure the effectiveness of our Facebook ads and understand interactions with our site from Facebook and Instagram users.
Cloudflare Analytics – Monitors website performance, security events, and traffic patterns.
The data collected by these services may be transmitted to and stored by their respective providers in accordance with their privacy policies. You can learn more about how each provider handles your data here:
Google Privacy Policy: https://policies.google.com/privacy
Meta (Facebook) Privacy Policy: https://www.facebook.com/privacy/policy
Cloudflare Privacy Policy: https://www.cloudflare.com/privacypolicy/
You may choose to limit or block these analytics services through browser settings, opt-out tools provided by the respective service, or privacy-focused browser extensions. Please note that disabling analytics may affect the functionality and performance of our website.
8. Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. Please review their respective privacy policies.
9. Your Privacy Choices
Access, Update, or Delete Your Data – You may request access to the personal information we hold about you, request corrections, or ask us to delete your personal information or uploaded CAD/model files by contacting our Customer Service Team.
Opt Out of Analytics – You may limit or block analytics tracking (including Google Analytics, Facebook Pixel, and Cloudflare Analytics) through your browser settings, privacy-focused browser extensions, or opt-out tools provided by the respective service providers.
Control Cookies – You may adjust your browser settings to refuse non-essential cookies. Please note that some cookies are necessary for the website to function correctly and disabling them may affect your experience.
NDA Requests – If your project requires a mutual Non-Disclosure Agreement (NDA), you may request one before sharing files.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with the “Last Updated” date revised accordingly. We do not send direct notifications of changes to individual customers. We encourage you to review this page periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
Rapid CNC Parts.com
2505 E 500 S
Delta, UT 84624
Phone: (435) 406-2005