Our Privacy Policy
Last updated: 03/24/2025
Rapid CNC Parts.com ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to safeguard your personal data.
1. Information We Collect
Personal Information: When placing an order or registering an account, we may collect personal information, including your name, email address, phone number, shipping address, billing address, and payment information.
Technical Information: We collect information about your use of our website, including IP address, browser type, operating system, device information, and access times.
Communication Information: We retain records of any communication(s) you have with us, including emails, inquiries, quotes, and other correspondence.
2. Uploaded 3D CAD Model Files
Rapid CNC Parts.com values your privacy and security. You always retain ownership of your data, including any 3D CAD model files you upload to our website. We only use uploaded files to estimate, fabricate, and review customer-specific projects. Customer data is not shared outside of Rapid CNC Parts.com services. The servers and network where data is stored are isolated by a firewall, and access is limited to authorized personnel only. Customers who wish to request and execute a mutual party Non-Disclosure Agreement (NDA) can reach out to our Customer Service Team to request a template to submit for your account.
3. Use of Information
We use the information collected for the following purposes:
• To process and fulfill your orders for custom machining services.
• To provide customer service and respond to inquiries.
• To communicate with you regarding your orders, quotes, and account-related issues.
• To improve our website, services, and customer experience.
• To detect, prevent, or address security issues or fraudulent activities.
• To comply with applicable laws, regulations, or legal processes.
4. Sharing of Information
We do not sell or rent your personal information to third parties. However, we may share your information:
• With trusted third-party service providers necessary for fulfilling orders (e.g., payment processors, shipping carriers).
• When legally required or requested by law enforcement or government authorities.
• In connection with the sale, merger, or reorganization of our business.
5. Security of Information
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encrypted data transmission, and secure payment processing.
However, no internet transmission or electronic storage method is completely secure. We cannot guarantee absolute security, and you acknowledge the inherent risk associated with providing personal information online.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website usage, and provide personalized services. You can adjust your browser settings to refuse cookies; however, this may impact the functionality of our website.
7. Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. Please review their respective privacy policies.
8. Your Privacy Choices
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. Please review their respective privacy policies.
9. Changes to This Policy
We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encrypted data transmission, and secure payment processing.
However, no internet transmission or electronic storage method is completely secure. We cannot guarantee absolute security, and you acknowledge the inherent risk associated with providing personal information online.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
Rapid CNC Parts.com
2505 E 500 S
Delta, UT 84624
Phone: (435) 406-2005